Simulate Users is a virtual enterprise run by Artificial Engineering s.r.l. (Italy) and Rejustify S.à r.l. (Luxembourg) that provides AI-powered market research survey solutions.
How does Simulate Users work?
We use large language models (LLMs) to automatically generate a market research survey, and then we apply AI agents to simulate the answers from thousands of users for your product(s) or service(s) and summarize the key insights from these answers. As it happens for a typical survey, but way faster than that!
What services do you offer?
We offer two main services:
Simulate Users Starter Survey (€49 excl. VAT)
Simulate Users Professional Survey (€249 excl. VAT)
How fast are your surveys delivered?
We deliver the market research survey results as soon as they are ready. This will not take longer than 48 hours. If you are not satisfied with the insights provided, we will refund you.
How accurate are your surveys?
Our surveys are based on state-of-the-art research that correlates AI agentic answers up to 80% with real survey responses.
Survey results are delivered via email within 2 working days after payment confirmation.
What payment methods do you accept?
We accept payments through Stripe, the invoices are processed by Artificial Engineering.
What's the difference between Starter and Professional surveys?
The Starter Survey (€49) provides basic market insights while the Professional Survey (€249) offers more comprehensive data and analysis by specifying advanced demographics and custom segmentation.
Do prices include VAT?
No, all listed prices (€49 for Starter, €249 for Professional) exclude VAT.
What is your refund policy?
We offer refunds upon request. Customers must complete a satisfaction survey, and if we deem the return request legitimate, we will refund the paid amount.
How do I request a refund?
Contact our customer support team to initiate a refund request and receive the customer satisfaction survey.
Who processes my payment?
Payments are processed through Stripe via Artificial Engineering s.r.l. that handles the invoicing.
Is my payment information secure?
Yes, we use Stripe, a trusted payment processor that meets the highest security standards.
How are the survey results delivered?
Survey results are delivered directly to your provided email address.
Can I use these surveys for business decisions?
Research shows that our surveys correlate highly with real customer responses, and we hope that you will take advantage of the rapidity of our service for a quick decision making process; however, Artificial Engineering and Rejustify cannot be held responsible for any outcomes resulting from any decisions made based on Simulate Users survey results.
Do I need to provide the market research survey questions?
No, we will take care of preparing a market reserach survey based on your survey objective(s).
Can I customize my survey questions?
You can specify some of the questions that you want to get answers for in the "survey objective(s)" field, however, we will reformulate the survey questions as we deem appropriate.
Can I give you some feedback?
Yes, we are always happy to receive any feedback from our customers in order to improve our services. Contact our customer support team who will take care of your feedback.